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Maria Shelzi
2022-01-20 at 23:39:48
I had an almost identical experience to the customer below, Audrey. I paid $650 for ISA (virtual assistant) cold calling services. Call Star promised to set up phone calls or zoom calls with potential sellers on my behalf. Now almost 5 months later not one phone call was ever made on my behalf. I have reached out to Ryan Kelly, Milton, Debs, Mary, and my personal ISA to no avail. I threatened to report the charge as fraud last week and out of those people Debs reached out once via text but that was it. No-one else tried to reach out to put me at ease or show me proof of any work that have done for me. I was sent a contract via doc-u-sign about 2-3 weeks back and I read through it carefully. This was when my red flags went up. DO NOT SIGN THAT CONTRACT!! I recommend finding your own ISA and implementing the ideas Call Start had. The idea in theory is great, but unfortunately they do not seem to have the infrastructure to facilitate the communication needed to provide for their customers.
About CallStar
CallStar can truly show you how much a call is worth to your business in Tampa, Clearwater, St. Petersburg, Sarasota, Bradenton, New Port Richey and more, while exceeding your company’s expectations of professionalism and service. There are numerous Tampa Bay area call centers and choosing the right one is extremely important for businesses. Often times if a business’s phone answering services are not met with the level of service that they require it can mean the difference between an influx of business and an irreparable cause of damage to their credibility and reputation. CallStar strives to be more than just the best call center; we want to be the best in the entire state of Florida, as well as nationwide. Every call our answering service operators take is just as consistent as the last, which enables you to have a higher number of business opportunities, improved customer satisfaction and an increase in business overall.
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