Dotsquares Ltd.

The client is a travel company providing their customers with exceptional traveling experience. They partnered with Dotsquares Ltd to develop multiple projects. They built a CRM system which helps the client in offering the best customer service, did the front end website development, and developed an eCommerce platform. The client is very satisfied with Dotsquare Ltd. because of their quality of work and development skills. They recommend them highly to their colleagues.

I was hoping that dotsquares could support a legacy flash/flex application and overall it was bad experience. Quality - Poor. Deliverables missed the mark and contained errors and omissions. For example, a task was to join video files together. Perhaps it was my error for not specifying, but I wanted them joined in chronological sequence. It was delivered badly out of order.Communication / Comprehension - Poor. I organized the discovery session and walked through the code base and provided demonstrations with the their team. I outlined what I wanted and suggested implementation methods. Most of my suggestions were ignored and there was constant back and forth clarification. Also, since I'm in the US, communications were delayed 12+ hours. Timeliness - Partly due to the time difference and communication issues, but none of the estimates were even close.Project Management - Poor. The tools they used were not user friendly and were lacking features (http://www.projectstatus.co.uk/). Project management was lacking support, sense of urgency and comprehension. Also, due to the time differences, they didn't want to communicate verbally which was disappointing.Price - inexpensive bucket of hours system, but unfortunately you get what you pay for.In summary, maybe it was because of their lack of experience with flash/flex and AWS, but I would look elsewhere. Luckily this was a small test project, I ultimately had an internal resource successfully implement my suggestions. So only time and little money lost.