I grew up in Portland and around technology. I derived my passion for all things electronic from my Father. I still remember the night he showed up with our very first computer....an Atari 800. That was my Dad...while my friends merely had Atari 2600 game systems, he always had to have the best. I remember spending many hours on it, not just playing video games, but also banging away at the keyboard...typing in Basic code. My Dad would always say, I took something he saw as a fun hobby and really did something with it.
I have worked in both customer service and in technology and computers since before I even graduated from high school. I value my customer service background just as much as my computer and technology background because, as I would learn...support and repair is 90% customer service and 10% technical know how.
Over the years I would develop a computer consulting business and later would go to work for Apple itself. It was in my years at Apple that I took my knowledge and skills to the next level. The training and expertise I received and developed there amplified the abilities I had FAR beyond I could have imagined. I loved my years with the company and my tenure there leading one of the company's best support and repair teams.
But I wanted to do more for the customers and decided to leave Apple and go out on my own again. In 2009, my partner and I formed Geeks4Mac.