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STSPL Professional Services ensure that your real-time reporting solution is tailored to your specific requirements and fully integrated with your existing ACD platform. Our team ensure your real-time reporting solutions is expertly integrated with your existing ACD platform and delivers the data and customized reporting views that will have the greatest possible impact on the performance of your contact center and staff.
Our team will work with you to integrate and consolidate real-time data from additional contact center systems, such as your standalone WFM, outbound dialer or social media platform.
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