Yodel

Yodel is one of the largest delivery companies for B2B and B2C orders, serving many of the UK's leading retailers; every year, Yodel delivers more than 190 million parcels for many of the UK's leading retailers and businesses. Yodel has millions of properties every week in every postcode across the UK, with more than 50 sites nationwide to help get the parcel delivered on time. We work with various sectors, including fashion, leisure, health and beauty, home and garden, electrical, gifts, publishing, and entertainment.

We also offer special handling for delicate items such as wine and flowers. With services created with the concept of customers in mind, we offer two-hour delivery windows, inflight delivery updates, and fully-branded communication journeys, putting you in control of clients' parcel deliveries. Not only that, we value all the feedback, as we listen to the views of over 7,000 customers daily and gain a real-time understanding of their delivery experience. This program was the first of its kind in the logistics industry.

Through this feedback, we have quickly identified, rewarded, and shared best practices, correcting any issues as they occur, and worked with retailers to develop service improvements and innovations to meet customers' needs. Yodel has always been the best carrier at delivering our products. We have an evolving and honest, developing relationship, which enables us to work together to improve the service we provide our customers. With so many sites, up to 12,000 colleagues were working over Peak and 10,000 years round. Despite being so many and spread out, we're a close-knit bunch of people who strongly believe in working together and delivering promises, not just parcels. And at Yodel, we remain committed to positively impacting the lives of our people, community, and environment.

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