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Avatar Rudi Voet

Rudi Voet

Member since 2022

Agency

Rating Cloodo

Experience with ClavaxWe had the idea to create a platform that would be a mixture between Wikipedia, Facebook and LinkedIn, especially for performing artists. Not because we wanted to make big money, but because we thought it would be nice to have a forum where performing artists (professional and amateur) could meet and interact with the audience.We selected Clavax mainly because of their tagline ‘We Understand your Dreams Personally’ - ‘Bridging the gap between ideas and reality with our state-of-the art solutions. Let’s work together to make your app!’In reality things went differently. They did not understand our dreams! A few examples of the tiresome discussions we had: We can’t even remember how many times we had to explain how we’d like to manage the content for deceased artists’ pages (they did not understand that content was more important than ownership – ‘No, Shakespeare will really not manage his own account’), after 4 months they still thought that a ‘company’ was a tax-paying legal entity (they could have googled that!), they did not understand that the forum was about interaction (and not a list of events) and explaining matters became difficult, when Clavax proved to be very headstrong on certain topics, while not understanding what the application was about.We had kick-off meetings where our requirements were discussed and understood (or so they said). We had prepared rather a lot (wireframes and written requirements) upfront and basically, what happened was that Clavax created a nice logo (granted) and some nice screen lay-out, but what happened after that, was not professional.Once functionalities were being developed, the focus lay on creating events and showing overviews of what was on show for a given place or date. That was not what we had in mind. We wanted interaction! Not some static calendar. But … they had not foreseen any interaction with social media (except from ‘login with facebook’) which was our main goal from the start.We were asked to test what they had developed. After the first round of testing we provided feedback. We were told all was fixed. But when we checked again not all was fixed. Later we heard ‘that is fixed on our development environment and not yet on your QA server’. Duh? While we sat devastated looking at our screens, Clavax was already pushing us with ‘nice ideas for version 2.0 and creating the forum into a smartphone app! We were still looking at some webpages that didn’t do what we wanted them to do The fact that Clavax didn’t understand what the major goal of the application was, lead to an application that was far from what we had in mind. It was so far from our dream that is would need a lot of rework to get where we wanted to be. Could we have picked up on this earlier in the process, before Clavax claimed to have completed 98% of the project? The answer would probably be ‘yes’ if we got not lost in discussions back and forth about the format of a phone number, explaining the difference between Dutch and Deutsch, characteristics of European addresses, and so on.We decided to stop the project (and take the loss of what we invested so far) because it was not going where we wanted it to go. If we wanted interaction with social media, that would have been a ‘new requirement’ and extra cost (of course!). When asking for the final invoice, we heard that we would need to pay for 98% of completion of the project, because that was what they believed what was already developed. That was the absolute proof that they did not understand one thing about the project. We were at 70% of completion at best.Our lesson learned is that when contracting development to Clavax, you need to have every little detail of the requirements written on paper upfront (all things not on paper are extra features and thus extra cost). Saying that interaction on social media is part of your app, apparently doesn’t imply that you would like to share photos on Instagram or let your friends know on facebook that you went to a certain event, … That was not what we expected. They did not understand our dreams!

Review on January 20, 2022

Agency

Rating Cloodo

While I was trying to choose which company I work with a few years ago, I noticed a difference in maturity in Clavax approach during the initial business discussions as compared to other options I was evaluating. I am lucky that I could see the difference and chose to work with them. Throughout the development, Clavax always put me first. Company's expertise is diverse, they were able to service our development needs by pulling expertise from other parts of the company for whichever area we wished to expand to. Expertise I used from Clavax included UI design, database design, Php, Java, Ajax programming, Google Cloud, certificates, IT services, QA, Zend, marketing/adwords and twitter campaigns, third party software integration such as Solr. There are many potential companies to choose from. Integrity is very important to me and I have been very happy with Clavax in this regard. They did not mislead, they stood behind what they deliver, focused on my needs and not just theirs, and I can observe this culture and approach from all the way from the top to individual contributors. So, truly a partner than a vendor.

Review on January 20, 2022

Agency

Rating Cloodo

The client is a leading manufacturer of agricultural equipment that offers products for moisture testing and electronic fencing. Clavax Technologies was involved in the development and design of a mobile-based application for both Android and iOS platforms. Clavax also provided website development services and backend programming for the physical device associated with the app. The client is highly satisfied with the services and deliverables of Clavax Technologies and recommends highly of them. 

Review on January 20, 2022

Agency

Rating Cloodo

The client is a consultant to a pharmacy services company for which the project LifeClub Rewards was made. LifeClub Rewards is a solution that aims at offering people instant rewards every time they shop at their local pharmacy. The client discovered Clavax Technologies via a consultant and the company, Clavax is selected to provide a mobile based application development services for Android and iOS platforms and also for the website development. Clavax Technologies was also involved in the marketing aspect of the project. The client is satisfied with the solution offered by Clavax Technologies and quotes that the firm did a great job. The client highly recommends them to colleagues.  

Review on January 20, 2022
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