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This project was last updated September 29, 2022 byCloodo
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Customer Communications Management
September 29, 2022
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3CLogic is the leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Microsoft Dynamics, Salesforce, and SugarCRM. With deployments on five continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, organizational efficiency and reporting insights using dynamic IVR, CTI, AI, advanced speech analytics, and API-driven integrations.
This project was last updated September 29, 2022 byCloodo
Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.
This project was last updated September 29, 2022 byCloodo
We created our Achiever CRM software to help you as a University or Training Provider improve how you work with your students – from that initial call or email through to course completion. Our workflows guide you through essential processes including event planning and enquiry handling. And you can make sure you never miss an opportunity with our automated communications and alerts. Achiever CRM software also helps you to comply with GDPR and general data protection rules – so you can communicate with confidence. The graphical, interactive dashboards in Achiever CRM give you a real-time view of what marketing activities are doing well. And as you build up your data you can start to compare months – or even years!
This project was last updated September 29, 2022 byCloodo
The ACTIVEseries is MNP's custom, in-house, Order Management System which we develop, maintain and implement for our customers who are reliably processing hundreds of thousands of orders a day. It is a purpose built solution grown out of managing the life cycle of orders, not financials, staff, or stores and can be used to control single channel all the way up to being the core ERP system for your retail or multi-channel business. This means that when you partner with MNP you not only get great software, you partner with experts in all aspects of order, warehouse, ecommerce and retail management who understand the complexities and nervousness that transformational changes can bring and will help you through the whole journey.
This project was last updated September 29, 2022 byCloodo
ADTANCE Smart Service - the innovative and comprehensive Service 4.0 platform digitizes your service according to your requirements and possibilities. The modular and expandable structure offers you the possibility to book individual modules at any time and use them immediately. In all modules, all already generated and stored information is available and can be exported via interface to existing systems and also used there. The platform provides your service staff and your customers with all important data and tools easily and quickly on all end devices, regardless of whether smartglasses, smartphone tablet or computer. From document management systems and digital inspections to remote assistance and predictive maintenance solutions, ADTANCE Smart Service offers a wide range of modules.
This project was last updated September 29, 2022 byCloodo
Leverage the potential and power of Artificial Intelligence to improve customer service with Agent.ai. A robust and affordable enterprise-grade customer support platform, Agent.ai makes customer service automation possible. To increase the efficiency of agents and boost the customer service experience, Agent.ai is packed with a wide range of tools including inbox and queue management, customer segmentation, customer engagement, multi-channel communication, advanced dashboards and repots, and unlimited agent seats.
This project was last updated September 29, 2022 byCloodo
All-in-One CRM. Automate your sales, marketing, and service in one platform. Avoid data leaks and enable consistent messaging. Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price. Cloud based SaaS service that is mobile-ready, fast, and simple to use. Agile CRM gives you a range of prepackaged email marketing templates to give your business the visually appealing, professional look and feel it needs. Check out Agile’s email marketing template examples, then select the template you prefer, draft your message, and automate the send. You can also create custom templates—with no programming experience—that pull in your branding for added impact.
This project was last updated September 29, 2022 byCloodo
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