Can never ask them for any support at all. No matter how many times you request. No answer.

A complete, flawlessly developed system that can build your store beyond effective expectation

• This topic was modified 2 years, 1 month ago by sepehramiri1370.

It IS free and for really simple e-commerce this plugin is just fine.

The moment, however, that you want do do ANYTHING that is in the slightest way “advanced” you are paying. Not just paying for plugin add-ons or premium plugins that “work with” WooCommerce, but you are also paying a substantial price in your time to figure out which is the right plugin, how to configure it, and whether it’s actually working.

Make no mistake, there are a myriad of possible configurations to consider and setting up e-commerce is not a simple task. The point I am making is that it’s not as easy as one would assume based on the “Sell Anything / Anywhere” pitch for a free plugin.

I made the mistake of trusting my wife’s dog treat business to WooCommerce, it has cost us THOUSANDS in lost sales and configuration time because it’s nearly impossible for mere mortals to set up shipping. The “experts” who I have contacted to contract for help through the WooCommerce site are not there to help – they are there to sell, sell, sell other services that most small businesses can’t afford.

Free can be ever so costly. Consider all options before going for what seems to be the “no brainer” choice. It truly may be a no brainer, and an expensive one at that.

The store to create on this component is not worth it. Better to find professional solutions. On this plugin it is simply impossible to simply take and new attributes to 150 products an additional choice of 4 points, if you already have 3 atributes in your goods. Otherwise changing one product with three choices of drop-down menus from three points in each will result in it being 3 * 3 * 3 * 3 options in each product. And now count if you have such goods 150 or 1000? then you will manually add new attributes to your products for a year. the programmers of this plugin are very short-sighted! If you want loading variable goods via Export/Import – it not work ???? and support write – you can use another plugin. LOL, that is very funny.

• This topic was modified 2 years, 6 months ago by ut4utc.
• This topic was modified 2 years, 6 months ago by ut4utc. Reason: translation difficulties

You are a dream that came true. Really! Can’t express how much impress there is to share about your intuitive, resourceful and limitless open-source website and e-sore builder. Love everything about woocommerce and wordpress but can never get enough! Thank you indeed for facilitating entrepreneurship in this ever changing yet exciting post-covid19 Era.

I am very happy to work with woocommerce.

Just like in the title

Thanks for all you do.

Good product

All I can say is wowsome for woocommerce… I love it very much!!!

• This topic was modified 3 years, 7 months ago by olhut.

really great work, amazing

This is really a buggy thing… Please fix it.. it has destroyed my Page.. a lot of Internal Server Errors..

great plugin!!!

You can use it for so much more than just a cart.

I’ve wasted countless hours on support over the course of a few years (with both Woo and 3rd party vendors) as well as thousands of dollars on this absolute piece of work.

I wouldn’t recommend this to anyone in their right mind.

Third update in just a few months and as always someting is screwed up. Now, after an order is set as failed stock levels are lowered. C’mon guys, this will cost hours and horus of work.

if your store having 50+ variation then its too complex to manage the prices
please make variation management easy.
every time price update load alott even on delete variation it stuck for a minute to display all variation
if 100+ variations then its totally RIP

The most recent update to WooCommerce 5.7 is not ideal. While the functionality seems to still be working, you are automatically redirected back to ‘Start Selling’ and set up your online store.

Silly things like a plugin for taxes and suggested plugins for marketing definitely fall into the paid/partner promotion category rather than being something that is needed.

We already have our marketing channels set up and have used WooCommerce since 2016. With the upcoming sales period, this update might be the one that gets me to take our four websites over to Shopify who has better Facebook/Instagram, most email marketing platforms and Google integrations while being better for the users as well.

I would wait until 5.7.1 or later is available to update if you have not updated yet.

They released an improved update within two days and I can appreciate that, so I have changed my review. People and companies make mistakes, but fixing the mistake in a timely manner is always helpful. Thanks!

• This topic was modified 3 months ago by npmcgrew.

When you’re using this plugin and you need no customizing and no support, all is fine.

But when there is a bug, coming up while updating, you should change to another platform. I’ve bought a few official extensions from wordpress and all are up-to-date, but they’re causing issues while updating wordpress. Asking the Plugin-devs – the problem is in wordpress – wordpress says: any plugins causing problems. WOW!

And a Plus on WordPress: You’ll get standardized answers from a non-expert, who does not focus on the problem.

Good luck!

The plugin is great when it works, but don’t expect any level of professional support. Live chat support does not seem to understand the product very well or are simply reluctant to investigate issues beyond recommending another “plugin of some kind”. Shameful to charge a premium cost for the addons and not back it up with decent customer service!

• This topic was modified 2 years, 2 months ago by danielhay.

Biggest scam ever. This is really a crappy bulshit plugin. If you really want to use it you need to spend a lot of money before your site is really as you want it. We have a really small store, how do you think we cant effort multiple times 50$~150$ to get an functional website? I really will not tell anyone to start using this scammy plugin, shame on you!

• This topic was modified 1 year, 9 months ago by rahendri.

I updated my woocommerce plugin on the 11th…..and a bunch of functions stopped working. I couldn’t add an order as an admin, I couldn’t edit an existing one….bar codes stopped working, it was a complete mess. I contacted them right away and put in a ticket. NO RESPONSE. Peoples businesses depend on woocommerce customer support when an issue like this comes up. Smart not to have a number to call…..cause you know people would be calling all the time. I am searching ways to possibly transfer over from woocomerce to open kart or something cause this customer service is the worst I have ever seen. I Had to down grade my woocommerce version in order to get it working again and I still have issues. WORST CUSTOMER SERVICE EVER!!!!!!!

• This topic was modified 4 years, 2 months ago by medsforvets.

No one to provide support

Moved to woocommerce 1.5ish years ago, thus far it has successfully managed over 20,000 orders. Overall, it is very flexible and offers a LOT of customization with a bit of “clunky” interface. WE use product bundles, composite products/custom scenarios and a few other plug ins to make it work with our site . . . It has LOTS of great features. Rather than try to list all the pluses (there are lots). I will just list the major issues we have found using it day to day . . .
1. Unable to manage / create custom breadcrumbs. This creates issues for customers looking at products that work with multiple categories. The customers get lost navigating a product that works in other categories. Example, product XYZ is selected, the breadcrumbs default to a single location. When the customer wants to go back to the correct category it is no longer avaible in the breadcrumbs. Suggested fix: Create the same product for each category . . . talk about management nightmare.
2. The customer interface (cart) is very slow to modify. If customer wants to remove an item from the cart, it can take up to 30 seconds to remove the item from the cart. NO: Not a server or performance issue, we have a dedicated server for our Woocommerce driven site.
3. The learning curve is high for more complex product bundling.
4. You will need to purchase a number of plug-ins to make it work with a number of different products. The plug-ins are billed annually. Overall most have are fairly priced. However, when you need quite a few plug-ins the fees can stack up quickly. The overall cost is still quite a bit lower than most other carts with similar features.

WooCommerce is the most widely used eCommerce plugin for WP, and the initial core software is free. It gets sticky when you want to set up the CONVOLUTED shipping options. Anything other than flat-fee or free.

USPS calculated shipping costs another $80/year. UPS shipping costs another $80/year. If you want to do anything beyond simple shipping (ie free shipping for orders over $150) another plugin. It all adds up, and it gets expensive.

Product variations are also difficult to set up, as it takes two different tabs/screens to initiate. Not something my clients can tackle or even manage effectively.

I wish that WC would pay attention to heuristics and UX the next time they do a redesign.