WorkChat

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Drive Your Organizational Success With Remote Work

Empower your team with work remotely flexibility and redefine how you work with WorkChat. Uncover strategies to improve communication, enhance collaboration, and streamline workflows, increasing productivity and efficiency.

WorkChat Benefits

Unlock new possibilities for success

Transform Organization Communication

Able you to be accessed from anywhere with an internet connection, allowing your team members to stay connected and collaborate regardless of their physical location. Especially useful for remote teams or teams with members in different time zones.

Connect and Collaborate Among Employees

Provides a centralized platform for teams to communicate, share files, and collaborate in real-time. This can lead to improved productivity and efficiency, as team members can quickly and easily share information, ask questions, and provide feedback.

Experience Seamless Tools Integration

Capable of Integrates with other Cloodo products and a variety of tools and apps, enabling your teams to easily manage projects and workflows from a single platform. Where you can save time and reduce the need for switching between different tools and platforms.

Streamline Team's Communication

Make it easy for you and new team members to get up to speed quickly by providing access to previous conversations, files, and project information. Workchat can help your team members reduce the time and resources required for onboarding and training.

Maximize Business Communication Efficiency

Workchat provides a distraction-free environment for communication and collaboration, allowing your team members to focus on their work without being interrupted by unnecessary notifications or messages. It can help increase productivity and reduce the time and resources required to complete projects.

Maximizing Value and Minimizing Costs

You will not need additional software or hardware cost as WorkChat is a cloud-based communication and collaboration tool, so your teams can get started quickly and easily without any upfront costs. Cloodo WorkChat has a freemium plan for all and is flexible along your business scaling.

WorkChat Features

Experience a new level of functionality

Multi-platform and Channel Support

By the supportive with multiple platforms and channels, as like web, mobile, and social media, which you can experience with the flexibility and convenience while using the platform. In which capable for you to communicate either with clients or your colleagues in the channels that they like, and one the devices that they use most often. Leading to the improving accessibility and responsiveness.

Support Chat Multi-Languages

Support for multiple languages that allow clients from different regions or with varying language preferences more easily to getting used to with the platform interface which enable for them to communicate with you more effectively. As it is improving customer satisfaction and reducing language barriers.

Omnichannel Chat Experience

Develop a seamless and consistent conversation across multiple channels. It enables you and your businesses to connect with customers and team members in the channels that they prefer more, such as web chat, social medial, SMS, and more. Provides a unified experience for customers, improves response times, and help you to better at manage customer interactions.

Cross Team Collaboration Chat

Allow multiple teams to communicate and collaborate throughout a single chat platform. That your team members are enables to share their ideas, files as well as feedback with each other to improving productivity and capable of reducing the necessary need for lengthy email chains or in-person meetings. Helps to break down silos and improve communication between teams, ultimately leading to better business outcomes.

Auto-sync Chat History

As your conversations in WorkChat are store in Cloodo cloud data base, meaning that you can access to your employees' chat history across platform as well as retrieve it any time, you also have an option to download and export it. Which help you to easier to maintain the continuity and context in conversation.

Task Assignment and Tracking

Empower you with the ability to able to assign tasks to team members and track task progress to ensure that deadlines are met. It also help you in prioritize tasks and ensure that projects are completed on time and remain within budget. Helps to improve team collaboration and productivity as well as illustrate a better visibility into project status.

Social Chat Apps Integration

Makes it more easiest to communicate with your team members and clients across multiple social chat platforms by the ability to integrate with another social chat platforms such as like Slack, Facebook Messenger and Skype. As capable you and other team members to access all chat conversations in one place, hence reducing the need to switch between multiple apps or platforms.

Integration with Project Management Tool

Alongside integrating with social chat platforms, you can also start to integrate with project management tools, like Trello, Asana, and some other private tools of your businesses. As long as it allows your teams to collaborate more effectively on the projects, including enabling team members to access project updates, discuss project issues, and share project files as well as data all within the platform.

Live Chat Widgets Support

You can use WorkChat by Cloodo to add a Live Chat widget to your websites and in other platforms for real-time customer support. A Live Chat widget is enabling your businesses to engage with customers in real-time communication, that can provide immediate support, and answer with customer question quickly. By that it leading to improve customer satisfaction, reduce custom churn, and increase conversions.

Cloud Storage and Backup

With Cloud storage and back up that you can rest assure that all of your chat conversation is securely stored and can easily be accessible for the future need. As you can access all the chat history from anywhere, on any device, and yet to back up it to protect against data loss.

Text Messages and Audio Messages

You and your team members or with employees can send direct messages to each other to have private conversations. You can communicate in the way you prefer, whether it through written text or spoken voice messages.

File and Media Sharing

Another functional ability is sharing files and media in chat conversions for businesses or individuals. You can share documents, images, videos, and other media.

Chat Security and User Privacy

Chat security and user privacy are critical features for any chat platform. This feature ensures that your chat conversations are encrypted and protected from unauthorized access, helping to safeguard sensitive information and maintain user privacy.

Promote Real-time Chat

The real-time chat promotes quick and efficient communication between members, enabling you to exchange messages with them instantly, provide immediate feedback, and facilitate better collaboration. Applications such as typing indicators and read receipts give you additional information about the status of their conversations, helping to promote more effective communication.

Push Chat Notification

Push notification alerts you to new chat messages even when the chat platform is not open, ensuring that you never miss important messages. Enables you to stay up to date with conversations and respond quickly to new messages.

Dark and Light Modes

Dark and light modes provide to you with the option to customize the chat platform interface to your favorite preferences. Dark mode is ideal for low-light conditions, providing a darker color scheme that is easier on the eyes, while light mode provides a bright, clean look for optimal readability.

Search And Filtering Options

You can search chat conversations for specific keywords or phrases to search for particular messages, files, or information within your chat history with employees, team members or with clients, making it easier to find what you need and maintain context in conversations.

Custom Branding

Custom branding allows you to customize the look and feel of their chat platform to match with you businesses brand identity. This feature includes customizing colors, logos, fonts, and other design elements to create a cohesive brand experience for customers. Custom branding can help you and your businesses establish a strong brand identity and differentiate from competitors.

Chat Integration With CRM System

You can integration with a CRM system as WorkChat already integrate with Cloodo WorkSuite to enables your businesses to track customer interactions across different channels, including chat. It enables your businesses to centralize customer data and create a 360-degree view of customers, making it easier to provide personalized customer service.

Flexible Customers Support System

Provide the customers with the choice in choosing what platforms they want to seek out for support. You can give them the freedom to chat with you wherever they go, even after leaving the website. Show your visitors the chat channels you’re available at and let them choose the method that suits them.

Work Remotely and Hybrid Work

With the rise of remote work, chat platforms that are supportive of working from home have become increasingly important. Features such as mobile access, video conferencing, and collaboration tools enable your remote teams to stay connected and productive, regardless of their location.

Personalized Customer Service

Personalized customer service refers to providing tailored support that meets the specific needs and preferences of individual customers. It enables your businesses to build stronger relationships with customers and increase customer loyalty. And allowing you to tailor the platform to specific needs and preferences and create a more personalized experience for your team members and clients.

Handle Multiple Chat Conversations.

The ability to handle multiple chat conversations simultaneously is essential for customer support teams who need to manage multiple inquiries at once. This feature enables agents to multitask and prioritize their work efficiently, providing faster response times and better customer service.

Support WhatsApp Integration

Another vital integration application from the platform is the ability to integrate with the popular messaging app WhatsApp. It enables you and your businesses to engage with customers on WhatsApp, and yet you can enhance WhatsApp with an additional CRM application as you are capable of managing your contacts and clients' information directly.

WorkChat Reviews

Our customers say it best. Write your all reviews for WorkChat project

Veronica Cesaretti

3/14/2023, 2:01:18 AM

Assistance always available, excellent in answering and solving problems immediately.
Really Great!

Angelas SArgas

3/14/2023, 1:59:25 AM

Nice service design awesome bug fixes

antonissanchez

3/14/2023, 1:55:30 AM

Thank you very much for my website translation.

Francisco Mancera Valdez

3/14/2023, 1:49:03 AM

A great work team, offer adequate solutions for each problem, include various scenarios and give the option to use th...

Cara

3/14/2023, 1:47:32 AM

Cloodo delivered the best pre sales support I've experienced from a plugin developer. I'm excited to be using their p...

sazzlemajazzle

3/14/2023, 1:45:29 AM

Pre-purchase i had many questions to help make my decision, Gary and his team was great in providing solutions with e...

WorkChat Tutorial

Learn the ins and outs

WorkChat - A Must Have Chat App for Online Store.jpg

Better Sales, Better Service: Chat App for Online Stores

WorkChat is a live chat app designed for online stores and businesses using WordPress. It enables businesses to connect with their customers and prospects in real-time, answer questions, provide support, and ultimately increase sales. With customizable features and integrations with popular eCommerc...

Cloodo Official

2/7/2023, 2:21:58 AM

WorkChat Pricing

Free

per monthly

12 module

It's a free package.

Advanced

$50

per monthly

13 module

Workchat Advanced is a package designed to help businesses streamline their communication and collaboration. It provides an easy-to-use platform for teams to communicate, share files, and collaborate on projects. It also includes features such as task management, video conferencing, and analytics to help teams stay organized and productive. Workchat Advanced is an ideal solution for businesses looking to improve their communication and collaboration.

Premium

$100

per monthly

18 module

Workchat Premium is a package designed to help businesses stay connected and productive. It includes features such as unlimited messaging, file sharing, video and audio conferencing, task management, and more. It also provides access to a range of integrations with popular business tools, allowing users to stay connected and collaborate with their teams.

Enterprice

$501

per monthly

26 module

Workchat Enterprise is a comprehensive communication and collaboration platform designed to help businesses of all sizes stay connected and productive. It offers a range of features, including secure messaging, audio and video conferencing, file sharing, task management, and more. It is designed to be easy to use and secure, with end-to-end encryption and advanced security features. It is also highly scalable, allowing businesses to add users and features as their needs grow.

Feature Comparison

Module in Package

clients

employees

projects

attendance

tasks

estimates

invoices

payments

timelogs

tickets

events

messages

notices

leaves

leads

holidays

products

expenses

contracts

reports

workchat

orders

knowledgebase

bankaccount

asset

recruit

Free

$0 / monthly

Advanced

$50 / monthly

Premium

$100 / monthly

Enterprice

$501 / monthly

Frequently Asked Questions

You can find the best answers when you catch problems

Who has access to the chat history?

You and your employees are the only want who have access to the comprehensive chat history. You are limited to a specific version to access the CRM system with a separate custom email and password where you can toggle able, log in or disable it. So you can ensure that your data is safe within your system.

How can I transfer my data?

You can manually transfer your contact information into the system, which will take time. But if you upgrade to the Premium system, we can help you convert all WhatsApp contacts from other platforms to Client Contact in a collaborative CRM system with WorKChat.

Can I customize it for my specific needs?

Yes! You can freely customize the chat themes, assign the person responsible for Live Chat, and add customs fields you need for your business operations. You also can customers your business with the illustration of the company logo and all other information for customers to recognize you more easily. And we can help you customize based on your request for the specific need.

Can I integrate it with my software and tools?

We open our product API so that you can have the option to integrate WorkChat API with your system, software, or tools. Or we can do the integration part for you as you request.

How can I import/export my clients' data?

We will forever store your client's data on our CRM system, but you can contact us for support in this area if you want to import or export your clients.

How is WorkChat differ in comparison with other chat apps?

The significant feature of our product is that we designed it for the usage of businesses application aspect, which is far from most of the other team chat platforms, where most likely social Chat but have been used for businesses.

And yet, our products come alongside the collaboration with a CRM system, which only a few other chat platforms have. We also bring you the strong ability to integrate with many tools and platforms, so you can freely connect your favorite media or devices with our systems. Thereby, you can certainly take the most advantage of it.

How is it suitable for my business model?

That is where you do not have to worry much about it because we have designed WorkChat to be perfectly suitable for any business operation, any business of any type, and any team size. From small business operations such as start-ups to medium and large companies. Also, from an online web store and e-commerce to service agencies operations.

Our product is suitable for our businesses, and one more thing is that WorkChat is scalable alongside your business growth. So, you do not have to worry about changing other platforms in the future.

What is WorkChat?

WorkChat is a Standalone Chat, and Messenger Platform developed and supported by Cloodo. WorkChat consists of the feature of a Chat app alongside a Live Chat System and streamline with other Cloodo applications such as WorkSuite and WorkSpace.

How does it work?

WorkChat provides you with workforce connection and management ability. Outsourcing with customers and effectively with internal company resources reflect the demand for hybrid business and remote work approach for multi-branch business divisions for any global corporate.

How much does it cost?

With our product, pricing is not the problem you need to be concerned about, as you do not have to request any demo of WorkChat. Because we offer you a free, freemium lifetime plan that you can get from us, all you need to do is sign up and start using it immediately for your business.

We also offer an additional premium plan, and you can upgrade to that premium plan at any time if you want to have more advanced features for your business. We do not force you to upgrade it! All of your choices, and yet you can cancel it anytime you want.

What is the difference between a freemium plan and a premium plan?

With the WorkChat premium version, which costs your per-sale agents or operations, you will now have unlimited clients to connect with. At the same time, you can have absolute numbers of chat messages and Chat history where it is already synchronized across the platform.

You will also have the full integration of WhatsApp with the CRM system. Thereby, you easily connect with your visitors on WhatsApp or WhatsApp Business. You can visit our pricing for more detail.

How can I connect with customers?

With our product, you can communicate with your customers in multiple ways. It depends on your specific desire to communicate with consumers on what channel. The most direct way to connect with clients with WorkChat is by installing the WorkChat Live Chat version on your website.

By creating a Live Chat session on your website, which help customers easier to connect with, and yet we also give you the freedom to allow customers to communicate with you through other chat apps like Skype, Facebook Messenger or WhatsApp, and many more. Thereby, you and your customers can freely communicate with each other anytime, anywhere, through smartphone or web and desktop.

On the other hand, you can manually add your leads and client's information into your CRM system that collaborates with Workchat. If you already have your list of contact leads and client information.

That is even better, in which we can help you a hand to import all of those data into the system. Due to that, you can effectively communicate with leads and clients as it appears on the contact list to provide them with support or further follow-up.

How do I communicate with employees and team members?

To communicate with your employees and team members within the organization, you can invite them into the system to share and connect with them. You can do that by manually adding an employee record on the design where you can allocate them with the specific designation and department.

You also can provide them with a custom email and password to allow them to log into the system. It can take time for the first time to set up, but once the flow is completed, your internal communication can work functionally.

Why do I not see anything on the contact list?

It is normal when you do not witness anything on the contacts list or in the chat section because you have not created any connection with customers or with your employees or team members. When you start chatting with customers or your employees, you will see the chat record, and that person appears on the contact list and Chat section.

And it will appear with separate tags of Employees or Clients so you can quickly identify them. All the chat histories are automatically synchronized and share a connection across the platform, so you do not have to worry much about losing track.

What is WorkChat-Live Chat Widget?

WorkChat-Live Chat Widget is another version of WorkChat where you can create live chat widgets and embed them into your websites to provide channel support for customers visiting them.

How can I add WorkChat-Live Chat Widget to my website?

To add WorkChat-Live Chat Widget to your website, you can follow these steps:

Step 1: Download the zip file and unzip in your plugins directory or install the free plugin from the WordPress directory and activate it.

Step 2: Configure your widget with chat agents and provide information on what channel you want clients to communicate with.

Step 3: Toggle Allow displaying widgets on the website, and WorkChat Live Chat Widget will appear on your website.

For more detailed instructions, you can visit here.

Is the chat widget window customizable?

You can freely choose what color you like present to customers in the chat widget window.

How many widgets do I have?

You will have unlimited widgets to embed on your website and assign different sale agents or operators to each widget.

Where can I download the widget?

You can search on the WordPress directory to install and activate it, or you can visit WorkChat-LiveChat Widget to download it can manually upload it to your website.

How do I connect with WhatsApp?

Cloodo helps to accellerate Digital Transformation for any business with Know-How Agencies supported by Smart Project Management Apps and Secured Payment for Final Result

Cloodo is a trademark of Cloodo Inc, an Atlas company with registered address at Suite 206, 651 N Broad St , MiddleTown, NewsCattle, Delaware, US

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