To assist you in your search for a partner, we are compiled this list of the List of the Top Call Center Software project. Browse their project profile descriptions, their client reviews, and services to find which can best suit your company's needs. If you need more support, tell us about your project, and we'll match you with recommended companies.
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The listing of Call Center Software project is sorted out base on the user ratting, business category and Call Center Software project features. You can also find free Call Center Software projects for your business.
When you want to streamline your communication protocols and workflows to improve the patient experience, it’s imperative that you include your call centers in the process. Hospital call center operators directly correspond with patients and medical staff across enterprises and become a crucial communication link. Our ...
This project was last updated September 29, 2022
An unrivaled UCaaS solution designed to empower Service Provider success. Differentiate your brand and offering in the market with a completely customizable, white label solution. KAZOO is 2600Hz's turnkey UC platform, offering the flexibility you need to provide a superior communication experience. Give your customers...
This project was last updated September 29, 2022
3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3...
This project was last updated September 29, 2022
3CLogic is the leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Microsoft Dynamics, Salesforce, and SugarCRM. Wi...
This project was last updated September 29, 2022
VoipNow is a Cloud communications platform built for service providers and organizations in need of robust enterprise PBX, voice, video, presence, instant messaging, conferencing, faxing, and contact center features....
This project was last updated September 29, 2022
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers. Boost engagement, collaboration and operational effectiveness for customer success. Design better experiences, activate agent potential and support new ways of working. Explore patterns and trend...
This project was last updated September 29, 2022
Aavaz is a leading provider of contact center solutions. Aavaz provides a set of products and services to fit your calling and other customer touchpoint needs today with upgrade paths to your needs tomorrow. Aavaz power comes from it's flexibility, from an on-premise solution to a completely distributed workforce, from...
This project was last updated September 29, 2022
Acefone believes in doing innovative things, and that’s why we bank on the best of the existing technologies. Eventually, we want to deliver the best to our customers and make them feel valued. Because we value each customer with the same integrity. So, we offer you services that help you to switch from the usual and ...
This project was last updated September 29, 2022
Leverage the power of real-time call center metrics and create a more efficient and effective contact center experience for your customers. Overcome negative customer experiences by uniting your internal and external data sources to gain a full visual of critical KPIs such as customer experience scores. Reduce wasted w...
This project was last updated September 29, 2022
Our products and solutions allow customers to move seamlessly - from digital self-service to human agents and back, enable agents to spot the customer context and drive Next Best Actions, and empower managers to take smarter business decisions....
This project was last updated September 29, 2022
AcmaTel CCS is one of the best unified and comprehensive Call Center Solutions. As one of the leading producers of Voice over Internet Protocol (VoIP) services worldwide, AcmaTel guarantees that this Call Center solution is intelligent, secure, and loaded with sophisticated capabilities. It has been developed in such a...
This project was last updated September 29, 2022
Adversus is an outbound dialing solution that helps you streamline your call strategies, automate manual processes, and provide valuable insights to improve your outbound workflows and efficiency. Adversus was born in 2015 after our founders experienced a lack of flexibility with the solution they worked with. The dre...
This project was last updated September 29, 2022
Call Tracking
Campaign Management
Customer Service
Customer Success
Email Management
Email Marketing
Email Signature
Email Tracking
Gamification
Help Desk
Lead Generation
Popup Builders
Project Management
Push Notifications
SMS Marketing
CRM
Sales Force Automation
Call Center
Social Media Marketing
Social Media Monitoring
Task Management
Web Analytics
All-in-One CRM. Automate your sales, marketing, and service in one platform. Avoid data leaks and enable consistent messaging. Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price. Cloud based SaaS service that is mobile-ready, fast, and simple to use...
This project was last updated September 29, 2022
Promote your brand thanks to Aheeva’s white-labeling and create new revenue streams by offering your own cloud-based contact center platform while powering it using Aheeva’s innovative and proven technology. Deliver better Customer Experience and nurture the fidelity of your customers by offering them the possibility t...
This project was last updated September 29, 2022
Aircall is the cloud-based phone system of choice for modern brands of 3+ users. By seamlessly integrating with the most popular CRM and Helpdesk tools, we help sales and support teams communicate clearly and efficiently. Admins can instantly add numbers from 100+ countries, scale their teams according to seasonality, ...
This project was last updated September 29, 2022
The days when customer service interactions were limited to the telephone are gone and they’re not coming back. Businesses now have to manage customers across multiple channels, including email, chat, and social media. Customers expect to be easily able to reach someone in their preferred channel without having to pick...
This project was last updated September 29, 2022
Enable customer services for all-size businesses, handling omnichannel interactions (email, live chat, social media, and phone) with the quality and efficiency expected by today’s customers, citizens, and consumers. ALE Connect enriches the Alcatel-Lucent OmniTouch® contact center standard edition, used as a phone call...
This project was last updated September 29, 2022
Allstream is a leader in business telecommunications working with customers throughout the United States and Canada. Everything we do revolves around simplifying your business communications and helping you innovate, thrive and grow. Our communications technologies include a range of innovative, highly scalable voice,...
This project was last updated September 29, 2022
We empower legacy Carriers by automating their provisioning and back-office systems and enhancing their ability to compete with Carrier 2.0 companies. Our Aim suite of solutions allows Enterprise customers to drive customer experience including SMS Marketing and the leading on-hold messaging service. We have built ours...
This project was last updated September 29, 2022
Engage your customers throughout their entire journey – via voice and digital channels (chat, email, SMS, email, and social media). Integrate business communications with business systems, providing valuable information to your employees at every customer touchpoint. CoreInteract's simple drag and drop design enables y...
This project was last updated September 29, 2022
Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact center that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs,...
This project was last updated September 29, 2022
Arrive with the most secure, easy, flexible and reliable Virtual Call Center. Grow your business sans operational hassles with a comprehensive virtual call center software. Ameyo’s PCI DSS compliant public cloud environments are available across India, APAC, Africa & Middle East. Being an ISO 27001 certified compan...
This project was last updated September 29, 2022
Ameyo Engage is the only cloud based call center software that focuses on customer engagement, rather than customer support. It is suitable for businesses of all sizes. Ameyo Engage allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employe...
This project was last updated September 29, 2022
Artificially intelligent omnichannel contact center software to help enterprises. A flexible, enterprise-ready solution to thrive in the contactless world. Easy-to-use, powerful cloud-based call center software to be up and running in hours. 360-degree customer support with omnichannel ticket management. Humanize your ...
This project was last updated September 29, 2022
Alvaria Cloud is the only enterprise cloud contact center solution that allows you to adopt best-of-breed Customer Experience (CX) and Workforce Engagement Management (WEM) applications modularly. Start with one or more applications and then add applications with ease when ready for additional capabilities, as your nee...
This project was last updated September 29, 2022
Great contact center teams do more than just fix problems — they build lifetime loyalty by delivering consistently outstanding customer service. The Alvaria Customer Experience (CX) Suite provides the solutions you need to turn your contact center operations into a competitive advantage and maximize customer lifetime v...
This project was last updated September 29, 2022
Anywhere365 was founded on the belief that anyone within a business can be a Contact Center. So, we built Anywhere365 Unified Contact Center for Skype for Business and Microsoft Teams. As an Independent Software Vendor, we continuously invest in improving and developing our solution. The Workstreampeople solutions enab...
This project was last updated September 29, 2022
The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available fo...
This project was last updated September 29, 2022
Our award winning Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples of how to handle different customer interactions. Once agents are on the floor, handling phone calls or omnichannel interactions, ongoing coaching is what develops highly engaged and effe...
This project was last updated September 29, 2022
ClickPoint helps salespeople by automating the complex sales follow up process. ClickPoint takes the guesswork out of who to call, when to call, email, or send text messages. With guided selling and automated lead prioritization, your salespeople will more efficiently work their leads, with less complexity, helping the...
This project was last updated September 29, 2022
Artificial Intelligence
Business Intelligence
Business Performance Management
Call Center
Claims Processing
Compliance
Customer Communications Management
Customer Experience
Customer Service
HIPAA Compliance
Insurance Claims Management
Natural Language Processing
Patient Engagement
Qualitative Data Analysis
Quality Management
Sales Coaching
Telemedicine
Transcription
Workforce Management
Daisee builds technology to provide access to deep insight into the behavioural and emotional dynamics of your customers with the most accurate AI-powered, fully-automated AQM available for more impactful coaching, improved commercial outcomes and compliance monitoring. Daisee analyzes and automatically scores 100% o...
This project was last updated September 29, 2022
ClientCall’s ClientCallPlus is the automated phone-based solution that allows your business to stop wasting time and start generating more revenue. Automate your calls and texts to remind your customers and clients of upcoming appointments! Follow-up on upcoming and late payments so that you don’t miss a paycheck! Make...
This project was last updated September 29, 2022
Increase your productivity and sales with the leading outbound call center software. Always keep an overview, full cost control and improve your sales performance at the same time. Increase the productivity of your outbound call center campaign and thus your profitability. After many years of perfectionist-driven furth...
This project was last updated September 29, 2022
Unlock the power of your contact center with Enghouse Interactive. Engage your customers across all channels, provide personalized experiences at scale, and make your contact center your competitive advantage. You contact center is at the heart of your business, which provides opportunities to differentiate your compan...
This project was last updated September 29, 2022
.: fuZe :. Fusing client and server-side processing with an extremely advanced utilization of the DOM and current web technologies into a powerful JavaScript/DHTML API including run-time loading of client & server-side code modules....
This project was last updated September 26, 2022
Whether you’re looking to outsource customer support and sales operations, implement new CX solutions, or create an automated self-service strategy, Humach is the outsourcing company that will find and customize the right combination of services and solutions for your business. Humach makes it simple and more cost-effi...
This project was last updated September 29, 2022
Nextiva Call Center is a comprehensive cloud-based communication and collaboration solution. Featuring enterprise-grade call center tools, Nextiva Call Center increases your first call resolution with advanced call routing option, provides automated callback and responses to incoming callers, and monitors call flow and...
This project was last updated September 29, 2022
Nexxphase is a software company and offers a software title called NexxPhase. NexxPhase is call center software, and includes features such as call recording, call scripting, IVR / voice recognition, outbound call center, Reporting/Analytics, and real-time chat. With regards to system requirements, NexxPhase is availab...
This project was last updated September 29, 2022
Synthesys by Noetica is a contact center agent desktop orchestration and workflow engine that promises to help contact centers do more with less. Synthesys offers omni-channel capabilities, visual call scripting, unified agent desktop, campaign management, and tactical CRM tools. The platform is also highly scalable, r...
This project was last updated September 29, 2022
Voice, Chat, Email, SMS, Whatsapp, Facebook, Instagram, Twitter, LinkedIn, Appstores, Forms, Blogs, etc... all managed by your Representatives or our Bots, taking care of your customers, identifying their intents and giving you the best insights to delight them. Artificial intelligence is embedded in order to automate ...
This project was last updated September 29, 2022
Call Center Software is an important resource relates to your daily works and Cloodo want to help you to understand Call Center Software knowledge, find a approriate and quality Call Center Software project and team to support for your own business operation.
A call center is a department within a business or a whole business venture on its own, that exists to handle massive streams of calls. Call centers take care of both inbound and outbound calls, with the major channel of communication being phones.
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