Top Customer Satisfaction Software Feature

Ask the right follow-up questions and set up automatic email notifications based on form submissions. Set up forms that adapt to your submitters’ answers. 123Formbuilder smart forms for any need. No more time spent exporting and importing. Our form builder integrates with more of the tools you use than any other online...

It should be easy to get more Shopify product reviews.. The truth is, we have the best review app for Shopify. We've built the Shopify review app with all the function, features and ease you need to get your store noticed and drive sales. Customize what you want your review widget and emails to look like, or use our de...

Improve your customer experience and cut support costs by 30% - 50%. Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized to the user. Now your customers can get instant answe...

Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real time. The easiest live chat app on the planet! Voice chat and video chat are browser based. No installation required. helpdesk Help...

Client Heartbeat is a Australia software company that was founded in 2012, and offers a software title called Client Heartbeat. Client Heartbeat offers training via documentation, live online, and webinars. Client Heartbeat is customer experience software, and includes features such as analytics, complaint monitoring, ...

No more fishing for compliments Customer testimonials, automated. Set up in 10 minutes. Collecting high-quality testimonials is important to every business. But it's always been a long, painful game of back-and-forth. Endorsal streamlines the whole process by fully automating it, saving your business time and money. In...

At Encompass-CX, we’re offering a scalable B2B customer experience management application that collects, measures and analyzes all the touchpoints in a clients lifecycle to determine customer health. By measuring these touchpoints we provide clarity into your accounts, products, and services making it easier for you to...

Build your brand’s marketing strategy on proprietary post-purchase question streams your customers love answering (so says our 50%+ response rate). Don’t let your ad platforms grade their own homework, our brands get up to 20% more attribution data using this “How did you hear about us?” (HDYHAU) attribution survey. It...

Fynzo’s dynamic business management software will transform the way you work and will help you provide an exceptional customer service experience. Let's introduce our easy-to-use software tools that helps you optimize your workflow efficiently. Fynzo online survey tools will helps you derive powerful insights by creati...

A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actio...

Leverage the power of the crowd to turn your website into a social destination with Khoros Communities (formerly Lithium Communities.) A leading online community and customer engagement platform, Khoros Communities helps businesses create outstanding digital customer experiences. The platform provides a variety of tool...

Build and sustain strong customer relationships. Increase customer retention. Lower customer acquisition costs. How does Kilterly help you build long-lasting customer relationships? Our data-driven analysis engine tells you who is engaged, who is indifferent and who is ready to churn.Our proprietary survey tool was dev...

ManageEngine SupportCenter Plus helps enterprises offer world-class customer support. A web-based customer support software, SupportCenter Plus offers tools that helps organizations maange customer tickets, store and organize customer account and contact information, and more, to deliver an exceptional customer experie...

Highly targeted customer surveys help you engage with your customers and improve your business. Surveys help you understand customers better than ever while providing you with the feedback you need for constant improvement. Learn how happy employees are with your business through the use of surveys to help retain them ...

Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0). Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. - Measure Customer Satisfaction (CSA...

Collect feedback in a central place that your users will love. Easily create and share your roadmap in just a few clicks. Prioritize feedback and communicate your big picture. Nolt works with the tools you already use – such as Jira, Trello, Slack, and more. Stick with the apps that already work for you. You decide whe...

QUESTIONSTAR is one of the most powerful tools for online surveys. Extensive functions packed into a user-friendly interface make it easy to create professional surveys of any complexity level and to analyze and statistically analyze collected data online. Correlations, crosstabs, regression analysis, t-tests, etc. can...