Top Knowledge Management Software Feature

Hypernotes is a plugin for WordPress that allows users to write private notes within their WordPress website. With this plugin, users can easily create and manage personal notes, making it a convenient tool for individuals who need to keep track of their thoughts, ideas, and tasks. The plugin adds a new custom post ...

Acadia delivers the actionable insights and employee behavior change you need to improve business performance. Improve each employee’s capabilities by incorporating work instructions, job aids, and execution accountability into daily tasks. When everyone follows the same playbook, the organization becomes more agile. ...

Check out what has been done or changed by collaborators. Work must go on, never go back. For distributed teams, processes are much more important than results. It's easier to follow up on changes. Additor supports various formats of content and follows natural knowledge workflow. Take advantage of the integration and ...

Your favorite software to create Help, policy, and knowledgebase content. Now also on Mac. Easily get started with intuitive authoring based on HTML5 and CSS3. Create Microcontent to fuel next-generation media like AI-powered chatbot engines and more. Effortlessly ingest modern formats like Markdown, and legacy formats...

When agents are engaging with customers, how many different places do they need to look to find answers? With Astute, it’s only one. With a knowledge base integrated directly within the agent desktop, your team can find accurate information on products, policies, and processes without leaving their case workflow. Effec...

With AirManual, it's easy to document your processes and onboarding. Document your processes, training and onboarding: - A super user-friendly tool combined with free consulting: we'll help you to prioritize and address your biggest challenges. - As a result, our customers are freeing up time, improving quality, growi...

Aisera's next-generation AI Customer Service solution is a proactive, personalized, and predictive Conversational AI and RPA solution that is purpose-built to automate repetitive requests, tasks, and workflows. Customer requests range from responding to information requests to providing answers to simple tasks to auton...

Store information in a central, accessible repository. This information can then be accessed using Alcea’s powerful search and filtering tools — so people in your organization can get to the information they need when they need it. Build corporate memory and store important information using Alcea KnowledgeTrack. Alcea...

AllegroGraph is a breakthrough solution that allows infinite data integration through a patented approach unifying all data and siloed knowledge into an Entity-Event Knowledge Graph solution that can support massive big data analytics. AllegroGraph utilizes unique federated sharding capabilities that drive 360-degree i...

As organizations grow, they tend to collect and document team knowledge haphazardly. Often this knowledge is in different documents, spreadsheets, legacy wikis, email threads, and chatrooms. AllAnswered provides a single platform where your team can easily find all the information they need. Mentorship and institutiona...

Almanac is the fastest doc editor ever built. ‍ Free yourself from bad collaboration. Spend time doing, not meeting. Work like the world's most productive people. Work has changed. Your tools should too. So we designed the doc editor you deserve. 2020 brought the future of work roaring into the present. It’s online. It...

With Altiar, users can connect quickly with the information they need, enabling organizations to improve performance and competitiveness. By providing targeted tools to help users discover content, Altiar Enterprise offers a powerful way to promote and share knowledge within an organization. No matter how your data is ...

Launch your own Q&A platform in minutes with Answerbase. Answerbase is a powerful Q&A knowledge sharing platform online communities, customer support, and ecommerce. With Answerbase, businesses can allow their users to ask questions, receive answers, and discover relevant content to get the information they nee...

Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover d...

Improve your customer experience and cut support costs by 30% - 50%. Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized to the user. Now your customers can get instant answe...

Connecting the world’s software teams one business at a time is the mission of AnswerHub. If you are like most businesses, digital innovation is key to your success. Leaders like you must be concerned with capturing your team’s collective knowledge/expertise, increasing your team’s productivity, eliminating redundant w...

This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectivel...

Bonfyre is an employee experience platform built to help place company culture in the hands of those most capable of shaping it. Employee-driven digital communities foster vertical and horizontal conversation throughout the organization, promoting higher engagement and more connected teams. As a mobile-first tool, Bonf...

BookStack is a simple, self-hosted, easy-to-use platform for organizing and storing information. BookStack is fully free and open, MIT licensed. The source is available on GitHub. There is no cost to downloading and installing your own instance of bookstack. Simplicity has been the top priority when building BookStack....

When you want to assemble information from various sources, but primarily from content you have found on the Web, you need a way to save it, identify it and easily access it at a later time. This is the beauty of Clibu - don’t bother with next-to-useless bookmarks, or unconnected Word™ and HTML files. And Clibu has the...