Silah Gulf

Silah Gulf Agency is a premium customer experience solutions provider, established in 2009 as a Joint Venture in the Middle East region by Bahrain’s Information & eGovernment Authority and UK-based Merchants (Dimension Data). Silah operates in Bahrain, Kuwait, and Saudi Arabia, serving as a gateway to a network of BPO, training, consulting, and technology solutions that span the globe. With over 30 years of success in customer management, Silah has delivered over 3,000 contact center projects worldwide and employs a network of 5,000 skilled individuals, with a workforce of over 800 professionals in the GCC region. Specializing in Telecom, Banking, Government, Retail, FMCG, and Travel industries, Silah Gulf offers multilingual support and various skill sets to enhance client contact experiences.

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