Abstrakt

24sessions offers various ways to create an interaction. Our booking technology allows scheduled meetings, instant click to call journeys and escalation from chat. Meet customers how it suits them best. From a rich video call with screen sharing to a quick voice chat on your site or a full fletched co-browse session. On any device, including mobile, without installations. Thanks to recordings and automated transcriptions your interactions will become more effective and efficient. With our analytics suite you get insights in customer satisfaction, compliance, script adherence and goal attainment. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent. Your data is securely stored in Europe, AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Allego’s learning and enablement platform elevates performance for sales and other teams by combining learning, content, and collaboration into one app, designed for the flow of work. With Allego, teams onboard faster, confidently deliver the right messaging and collateral, rapidly adopt content and best practices, coach and practice more frequently, and collaborate more effectively with peers and the home office.

Akkompany is an in-call speedometer for sales calls. We make it seamless to keep a pulse on the conversation and how you’re doing. It all comes down to actionable insights. Who wants to wait until 30 minutes after a call to know that you were monologuing a little too much? You won’t ring the gong much if you’re always looking in the rearview mirror. Elite athletes are constantly looking to understand how can they get an edge. Akkompany gives you unprecedented visibility so that you can decide how you should improve. There is no need to seek 2-party consent because there is no need for recordings; similar to how Google Meets’ closed captions works. GDPR and CCPA compliance is much simpler because we do not record calls. You are able to easily manage your data. The benchmarks are sourced from industry research, industry best practices, thought leaders and our own analysis.