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Malomo

Malomo

This project was last updated September 29, 2022 byCloodo

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About Up Malomo

Build your brand with every shipment. Malomo is a shipment tracking platform for ecommerce brands to increase repeat purchases and reduce customer support tickets. Turn order tracking into an owned marketing channel to deliver a consistent brand experience. Take control of delivery tracking information and share it with customers on a platform your brand controls. Design and test unique post-purchase experiences and marketing campaigns with branded package tracking pages. Build trust, foster brand loyalty and delight your customers when they’re most engaged. Reduce support tickets related to shipping. Reduce support tickets related to shipping. Drive repeat purchases.
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About Up Malomo

Shipment Tracking

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September 29, 2022

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E-commerce, Logistics, Delivery Experience 4. Project URL: [Sorted](https://www.sorted.com/) 5. Who should use Sorted? - E-commerce companies: Sorted is designed to seamlessly integrate with e-commerce platforms, providing a smooth and efficient delivery experience for online customers. It allows companies to manage carriers, optimize shipping processes, and track deliveries, ensuring a positive customer experience. - Retailers and brands: Sorted helps retailers and brands improve their delivery services by offering end-to-end visibility and control over the entire delivery process. It enables them to provide accurate estimates of delivery times, manage carrier performance, and proactively communicate with customers, enhancing customer satisfaction and loyalty. - Carriers: Sorted partners with global carriers, empowering them with advanced technology solutions to optimize their operations, enhance their customer service, and improve overall efficiency. Carriers can leverage Sorted's platform to streamline processes, track shipments, and gain insights into their performance. - Consumers: Sorted enhances the delivery experience for consumers by providing real-time tracking, delivery notifications, and self-service options. Through Sorted's platform, consumers can easily track their packages, make delivery preferences, and have a seamless and personalized delivery experience. 6. Why use Sorted? - Enhanced customer experience: Sorted focuses on delivering a delightful customer experience by offering accurate delivery estimates, real-time tracking, and proactive communication. It ensures customer satisfaction by providing transparency and convenience throughout the delivery process. - Efficient delivery management: Sorted enables businesses to optimize shipping processes, manage carriers, and track deliveries from a single platform. It automates manual tasks, minimizes errors, and improves operational efficiency, resulting in cost savings and faster delivery times. - Data-driven insights: Sorted leverages data analytics to provide valuable insights into delivery performance, carrier metrics, and customer behavior. Businesses can make data-driven decisions to improve their delivery operations, identify areas for improvement, and drive continuous optimization. - Carrier collaboration: Sorted's partnerships with global carriers allow businesses to leverage a wide network of reliable shipping options. It enables businesses to compare carrier rates, select the best shipping methods, and ensure seamless collaboration with carriers for timely and efficient deliveries. 7. How does Sorted work? - Integration: Sorted integrates seamlessly with e-commerce platforms, allowing businesses to connect their online stores and sync order data for a streamlined delivery process. It supports popular platforms such as Shopify, Magento, and WooCommerce. - Carrier management: Sorted provides businesses with a centralized platform to manage multiple carriers, compare rates, and select the best shipping options based on cost, speed, and reliability. It streamlines the carrier selection process and simplifies shipping label generation. - Tracking and notifications: Sorted offers real-time tracking and delivery notifications for customers, keeping them informed about their package's whereabouts. It provides automated updates via email or SMS, reducing customer inquiries and ensuring a transparent delivery experience. - Analytics and reporting: Sorted generates comprehensive analytics and reports on delivery performance, carrier metrics, and customer satisfaction. Businesses can access these insights to measure performance, identify trends, and make data-driven decisions to optimize their delivery operations. 8. Statistics: - Sorted powers over 2 billion checkout journeys annually. - Over 500 global carriers are integrated with Sorted's platform. - Sorted has processed over 100 million tracking events to date.

This project was last updated December 18, 2023 byCloodo

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