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A comprehensive digital BSS platform comprising convergent charging, billing, digital CRM, omnichannel self-care, partner management, and many more modules, enabling rapid delivery, monetization, and management of the latest communications services. Alepo Digital Business Support System has a built-in CRM to digitize CX and improve customer acquisition and retention. It automates workflows, streamlining sales and support. Alepo’s device-responsive omnichannel self-care with AI chatbot integrations enables 24x7x365 instant support, empowering customers to choose their preferred platform and reducing burden on CSRs. Alepo’s centralized product catalog helps operators rapidly launch innovative offerings in response to evolving market demands.

With state-of-the-art customer engagement capabilities, advanced 5G and IoT service design, delivery and monetization capabilities, and embedded AI / machine learning-based use cases, our latest cloud-native, microservices-based open & modular CX. Whether you want to strengthen your digital commerce initiatives, beef up your customers’ digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices-based, open and modular portfolio that’s aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.

Nokia’s insightful OSS portfolio together with 5G future X network architecture with digital value platforms and Nokia’s expertise puts CSPs in a unique position to demonstrate digital-native behavior and more autonomous decision-making. The new OSS allows moving from independent processes to living and dynamic lifecycle management with closed-loop automated capabilities. It is designed around automation, intelligence, and closed-loop service lifecycle management to deliver an exemplary OSS experience. The journey towards new OSS is a transformational one of the standalone capabilities that come together, the consolidation of the operations with assurance moving from network and service focused to customer and business paradigm and to zero-touch automation The new OSS unifies operations to support next-generation digital services, new value chains, and partner ecosystems.