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Malcolm!
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About Up Malcolm!

Malcolm! is a customer self-service platform that aims to make it easy for businesses to provide support and assistance to their customers. With features such as FAQs, Knowledge Base, Workflows, No-code Forms, Payments, and Integrations, Malcolm! offers a comprehensive solution to enhance customer self-service experiences.

The platform provides a range of tools and features to help businesses create and manage their customer support content. Users can easily create FAQs and a Knowledge Base, allowing customers to find answers to their questions quickly and efficiently. The Workflows feature enables businesses to create step-by-step guides to assist customers in resolving their issues, while the No-code Forms feature allows businesses to create custom forms for customer feedback or support requests.

One of the key features of Malcolm! is its WordPress plugin, which makes it even simpler for businesses to integrate and display their Malcolm! content within their WordPress sites. The plugin enables users to insert content from Malcolm! into their WordPress site using shortcodes. Inline embeds can be added using the "[malcolm_inline" short code, overlay embeds using the "[malcolm_popup" short code, and widget embeds will be displayed automatically.

With its user-friendly interface and range of features, Malcolm! is a valuable tool for businesses looking to improve their customer self-service capabilities. Whether it's providing answers to frequently asked questions, guiding customers through step-by-step processes, or collecting feedback and support requests, Malcolm! offers a comprehensive solution for businesses of all sizes.

For more information and to explore the features of Malcolm!, visit their website at https://malcolm.app.

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About Up Malcolm!

Forms Automation

About Malcolm! Project on Cloodo

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December 9, 2023

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