Top Customer Engagement Software Feature

Powerful Marketing Automation solutions for Growing Businesses Dailystory is a turn-key solution to help businesses use digital marketing to find new customers. And keep them. Use DailyStory’s WordPress plugin to track visitors, know what converts, engage in conversations, and drive new leads. Features include: ema...

Kicksite is a 5-star rated martial arts school management software solution created to help streamline operational workflows and engage students. This comprehensive, cloud-based platform offers a host of capabilities such as attendance and inventory tracking, communication management, tuition collection, lead managemen...

Bring all of your customer success information into one place so your entire company has all of the information they need to manage customers. All conversations in one place. Foster relationships with the right people and the right frequency. Plus, no more BCC or cut-n-paste with our Gmail and Office 365 integration. S...

ClientTether is a sales automation franchise CRM built by franchisors for franchising. Our text, calling, email, quoting, and online review request automation tools make sure your franchisees and FranDev teams never miss another lead and nurture prospects from beginning to end of their customer journey. Our sales enga...

The very best portal for insurance brokers. Simple, clear and safe; a professional customer portal for € 19 per month. The best customer portal We have developed the Client-Cloud technology to allow SMEs to use a customer portal, without long implementation time or development costs. The result is unparalleled; a profe...

At Encompass-CX, we’re offering a scalable B2B customer experience management application that collects, measures and analyzes all the touchpoints in a clients lifecycle to determine customer health. By measuring these touchpoints we provide clarity into your accounts, products, and services making it easier for you to...

Australian owned and hosted proprietary SaaS, Engagement Hub enables you to inform, collaborate and engage with your stakeholders and community 24/7 from anywhere, resulting in more effective, efficient, and meaningful consultations. Bring together all your engagement into one centralized, integrated and secure online ...

It’s a fact: customer experience matters more today than price or product, and your organization needs to stand out. Video viewers are 95% more likely to remember a call-to-action after watching a video, compared to reading it as text. EngageOne Video is the cloud-based platform that puts your customers in the driver’s...

Elliance is a software company based in the United States that was founded in 1993 and offers a software product called Ennect Sweepstakes. Pricing starts at $0.10/user. Ennect Sweepstakes offers training via live online. Ennect Sweepstakes is customer engagement software, and includes features such as social promotion...

Deploying a few account-based marketing (ABM) tactics is not the same as building a solid foundation for growth. Engagio helps B2B companies deliver account-based engagement for sales and marketing with the data, sales insights, multi-channel orchestration and full-journey analytics required for sustainable success. Bu...

Receivables management platform that optimizes your workflows with powerful, integrated features. Create effective workflows, collaborate with your team, follow up better, get paid sooner, increase your cash flows. Bring your team together on a single platform, around a workflow that works for your business. Assign acc...

Automatic Call Distribution (ACD) reporting and real-time monitoring, utilizing PHP with MySQL on the back end....

Leverage the power of the crowd to turn your website into a social destination with Khoros Communities (formerly Lithium Communities.) A leading online community and customer engagement platform, Khoros Communities helps businesses create outstanding digital customer experiences. The platform provides a variety of tool...

Sophatar is a software company based in the United States and offers a software product called Sophatar. Sophatar offers training via documentation and webinars. Sophatar is artificial intelligence software. Sophatar offers online support. Sophatar is available as SaaS, Android, iPhone, and iPad software. Some alternat...

Build and sustain strong customer relationships. Increase customer retention. Lower customer acquisition costs. How does Kilterly help you build long-lasting customer relationships? Our data-driven analysis engine tells you who is engaged, who is indifferent and who is ready to churn.Our proprietary survey tool was dev...

Kingdon is a complete, 360° automated marketing system for small businesses. With Kingdon, brick and mortar businesses can acquire more customers, build strong relationships, delight customers, and turn them into brand advocates. Collecting relevant data, building customer profiles, and creating highly personalized cam...

Mapp Cloud is an Insight-led Customer Experience Platform. With Mapp Cloud, marketers can focus on what makes a difference for their business, instead of spending precious time and resources taming the technology behind it. They can rely on real, reliable marketing insights that enable true one-to-one personalization –...

All-in-one platform for bloggers and editors on WordPress. MarfeelPress has all the features you need to drive more reader engagement, increase your ad revenue, and gain complete control of your mobile website. One WordPress plugin. One complete mobile website. Deliver an app-like experience with features such as swipe...

Each of our 6 industry-specific products are tailored to your specific vertical to help you meet your business objectives. CRM for Wealth Management - helps advisors grow assets under management by forging deep client relationships. CRM for Private Banking - helps Relationship Managers grow assets under management b...

Turn new users into engaged customers with Nickelled, a user onboarding software designed to make product tours easy. With Nickelled, businesses of all types and sizes can quickly create code-free walkthroughs that onboard and convert every user. The solution offers an easy to use plugin for making guides on any websit...

No matter how many thousands of people see a picture, matter how many people remember it... How many opportunities are you missing with all the photos taken by your customers that your company is not taking advantage of? Pemcards provides its Business customers with different solutions for brand promotion and engagemen...

Pendo is a product experience platform that helps software product teams deliver products users love. With Pendo, product teams can answer questions like which features are customers using? Which features are they ignoring? Which ones are driving delight and which are causing pain and confusion? From these same insight...

Our package includes multiple lead generation tools that you can use to grow your company. All our tools are oriented to drive new leads and customers to your company to make it grow. Get unlimited and unrestricted access to all the tools on the platform, do not pay anymore per lead! Find leads from a list of companies...

Automatically mail handwritten cards for CRM, marketing automation, etc. Select one of our cards or create your own cover. We will help businesses and non-profits do so using their branding or other imagery. We use premium card stock. Use the same message for all or make each one unique. Use merge fields to personalize...

360 SMS is a pioneering text automation app for businesses built for productive, scalable messaging. It's the most complete business messaging app built for Salesforce and has introduced many firsts to the business messaging space, particularly powerful point-and-click automation. This includes Decision Trees (a Chat...

Airkit sits on top of your systems of record to deliver digital experiences that drive customer action. Digitize any sales and service touchpoint through the customer lifecycle. From automated onboarding, self-service account updates, digital cross-sell, churn prevention, to everything in between. Abstract away front-e...

3CLogic is the leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Microsoft Dynamics, Salesforce, and SugarCRM. Wi...

Our 4Q platform collects, presents, and provides insights to customer data from all your marketing channels on a single dashboard and provides you with actionable insights to raise brand awareness and generate incremental revenues. Integrated marketing approach in line with our A2A Framework™ to raise awareness and inc...

Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help...

Ackee streamlines your customer success workflows, helping you predict and beat customer churn. Ackee helps your team gain valuable insights to ensure success across the entire customer journey. Backed by our powerful data science platform, Ackee's simple to use tools arm you with the metrics you need to deliver outsta...

The emergence of mobile technology and social media has transformed the way brands connect to their customers and prospects. Users can get bogged down in the never-ending stream of advertisements, and brands struggle to get a clear view of the ROI for their efforts. Our solutions allow you to use marketing contests to ...

More than just a single online appointment booking and scheduling software... Agendize develops the most powerful and flexible solutions to simplify and boost your customer relationship. Agendize White Label program and APIs are here to simplify the deployment of our scheduling software directly into your work environ...

AIQUA is a proactive customer engagement platform that enables you to engage your audience based on their behavior inside and outside of your app or web environment. It helps you leverage AI to increase conversions on marketing owned channels. Drive higher engagement across all devices on all marketing owned channels. ...

Build chatbots, AI-powered calls, and actions for voice assistants that understand your customers' intents. Collect and qualify more leads from existing channels: your messengers, website and social media. Chatbots can independently process up to 80% of routine requests. If necessary, the chatbot will transfer the conv...

From Conversational AI assistants to customer service experiences, own your own conversational platform with open-source Airy. Airy Core is an open source, fully-featured, production-ready conversational platform. With Airy you can process conversational data from a variety of sources. Since Airy's infrastructure is bu...

Thousands of the world’s leading brands rely on Airship to spark closer connections with their customers through highly contextual and relevant interactions. Only Airship’s Customer Engagement Platform takes a mobile-first, data-led approach that enables brands to focus on individuals and their needs, not which marketi...

Use Airim's AI-powered Personalization Engine to autonomously show the perfect content to users based on their in-app or on-site behavior, preferred language, demographics or acquisition channel (like the ad campaign they came from). Add custom attributes via APIs or simply import customer tags from your preferred CRM ...

Boost customer engagement with perfectly timed personal videos. Whatever the touchpoint, Bonjoro's simple platform and powerful integrations make it easy to convert your customers with video. Quickly build trust with new leads and stand out from the competition. Get more replies and start conversations that lead to con...

Aloware is a contact center that supports calls and SMS/MMS and works with the most popular CRMs. Be it contact center, sales dialers, or call tracking, we have gathered a full suite of customer engagement tools in one app. From support agents to sales reps to marketers, your team will love a centralized customer conve...

Marketing and Sales Software are essential. Improve your dialogue and cross-selling with our crowdsourcing technology. Run simultaneous A/B testing marketing campaigns while your HR department gets efficiency ideas from employees. All this can be done with AlphaGen. AlphaGen uses different contact methods to reach your...