Client Heartbeat

Ask the right follow-up questions and set up automatic email notifications based on form submissions. Set up forms that adapt to your submitters’ answers. 123Formbuilder smart forms for any need. No more time spent exporting and importing. Our form builder integrates with more of the tools you use than any other online form solution. We have a no-compromise, security-first approach to data, and our form builder’s smart forms mirror that. Multiple layers of security, and multiple levels of compliance, all to make sure you, your data, and your customers’ data are all very safe.

It should be easy to get more Shopify product reviews.. The truth is, we have the best review app for Shopify. We've built the Shopify review app with all the function, features and ease you need to get your store noticed and drive sales. Customize what you want your review widget and emails to look like, or use our default settings. Your customer will receive a product review request for your Shopify store. The user is taken to your dedicated review page on our review management platform. When you receive customer feedback, it will appear in your dashboard in real-time. If you don’t get a reply, you have the option to send the customer a follow-up email. Happy customers will be able to share their product review for your Shopify store with one click. The truth is, we make it easy to get more Shopify store and product reviews. Even if customers rate 3 stars or below, they will be asked to provide additional details.

Improve your customer experience and cut support costs by 30% - 50%. Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized to the user. Now your customers can get instant answers without submitting a ticket or starting a live chat. Predict user queries based on webpage content or user profile.

Build your brand’s marketing strategy on proprietary post-purchase question streams your customers love answering (so says our 50%+ response rate). Don’t let your ad platforms grade their own homework, our brands get up to 20% more attribution data using this “How did you hear about us?” (HDYHAU) attribution survey. It’s a reality check on your marketing ROI, and a way to discover new advertising channels. Send question response data across your marketing stack to fuel initiatives that prove you’re listening to your customers. Personalized email, text, however you communicate, deliver the content your shoppers are asking for. Seal the cracks in your user experience, and ensure shoppers have found what they’re looking for before they abandon your brand. Think of it as everyone’s personal shopping assistant, integrated tightly to customer service. Get real-time customer feedback when it matters most.