NinjaOne (formerly NinjaRMM)

FuseDesk FuseDesk is a plugin that allows you to integrate with the FuseDesk help desk and messaging platform. With this plugin, users can easily open new support cases directly in the FuseDesk help desk application and view their cases. Additionally, website visitors have the ability to start a live chat with the support team from the site. This plugin is compatible with various CRM systems such as Keap, Infusionsoft, ActiveCampaign, Ontraport, and more. It also works well with membership sites including Memberium, AccessAlly, iMember360, WishList Member, WisP, and others. The integration with FuseDesk provides seamless customer support for businesses using CRM systems and membership sites. It allows users to streamline their support process by centralizing all support cases in one place. This helps in improving response times and providing better customer service. The live chat feature enables real-time communication with website visitors, enhancing the support experience. The FuseDesk plugin is designed to be user-friendly and easy to set up. It provides a seamless integration between your website and the FuseDesk help desk platform. By using this plugin, businesses can enhance their customer support capabilities and improve overall customer satisfaction. Category PHP, Plugin, Free, Web, Wordpress

365Ticketing ticketing software optimizes the incident resolution process, according to the terms agreed with the partners (SLAs). After creating the ticket associated with the incident, it is automatically assigned to the responsible staff, who are notified by email. The duration of the intervention is monitored by the ticketing program and approved by the final beneficiary, based on which the invoice is issued to the client. The multitude of reports in the ticketing system gives you the opportunity to analyze the causes of incidents and reduce their rate. Improving the response time and productivity of your employees can be achieved through the reports and history contained in the SaaS ticketing application. The 365Ticketing ticketing system contributes to the increase of productivity, facilitating the fast answer and the resolution of the tickets according to the agreed contractual terms (SLAs).

It eliminates the cost and hassle of using multiple half-baked products. Abhisi is a powerful all-in-one solution, designed to boost sales and grow your loyal customer base. Respond to your customers in an efficient and timely manner on all popular channels they prefer to contact you on. Abhisi lets you provide help to your customers as quickly and easily as possible to increase trust and satisfaction, reducing returns, refunds and churn. There is nothing to install or setup on your server. Simply redirect your support emails to Abhisi and you're on Cloud 9. With quick and incredibly powerful predefined replies, support answers will require no more than a few mouse clicks. Time is now on your side. Answer support requests anytime, using any device and from anywhere on the planet. Intelligent processing can handle message replies, assignments to team members, sending notifications and message tagging.

Activate is an enterprise management and automation solution that manages a user's Identity, Access and Digital Workspace. It's fully integrated with Microsoft Suite offerings such as Active Directory, Office 365 and Azure AD. Activate enables users to request, approve and manage common IT systems like Active Directory, Exchange, Office 365 and Azure for themselves and other users in the organization. Activate's integration of Identity Management and Service Management into a single product enables stream-lined management of a User's Lifecycle from On-boarding to Off-boarding. Activate's virtual LDAP technology allows Azure AD to be managed in the same way as Active Directory. This means that services can be transitioned from on-premise to the cloud in a seamless manner without user service interruptions.