Top Help Desk Software Feature

FuseDesk FuseDesk is a plugin that allows you to integrate with the FuseDesk help desk and messaging platform. With this plugin, users can easily open new support cases directly in the FuseDesk help desk application and view their cases. Additionally, website visitors have the ability to start a live chat with the su...

Add servicecamp to your TeamViewer account to create an all-in-one solution for service desk management and remote connectivity. Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform. Keep all communication in one place so suppor...

365Ticketing ticketing software optimizes the incident resolution process, according to the terms agreed with the partners (SLAs). After creating the ticket associated with the incident, it is automatically assigned to the responsible staff, who are notified by email. The duration of the intervention is monitored by th...

It eliminates the cost and hassle of using multiple half-baked products. Abhisi is a powerful all-in-one solution, designed to boost sales and grow your loyal customer base. Respond to your customers in an efficient and timely manner on all popular channels they prefer to contact you on. Abhisi lets you provide help to...

Absolute Performance brings a core of proactive infrastructure, application support, 24/7 monitoring and management and modernization services to make your technical and security headaches a thing of the past. As we learn your business, we are constantly looking for ways to leverage technology to improve your business ...

At Help Desk Software Australia, we believe in delivering software that is well structured, functional and easy to use providing quality management of your data. We aim to deliver powerful, functional and targeted software for business and Government, backed by leading-edge research into what can really make the most d...

Activate is an enterprise management and automation solution that manages a user's Identity, Access and Digital Workspace. It's fully integrated with Microsoft Suite offerings such as Active Directory, Office 365 and Azure AD. Activate enables users to request, approve and manage common IT systems like Active Directory...

Adjutas is an intelligent cloud-based helpdesk cum service desk and asset management software that goes beyond its service management capabilities. Adjutas has helped IT Managers and CIOs to effectively and efficiently manage their IT operations. Adjutas is not just a software to manage service requests and assets but ...

Centralize your Sales, Service or Support channels on a single screen Adereso Help Desk is the omnichannel platform that optimazes all your Customer Experience processes by reducing costs, automating operations, and controlling your team's performance. Connect the most popular channels to our App With our ticket system...

Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your call center. It will help you provide the type of service your customers expect. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It is designed for organizations...

All-in-One CRM. Automate your sales, marketing, and service in one platform. Avoid data leaks and enable consistent messaging. Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price. Cloud based SaaS service that is mobile-ready, fast, and simple to use...

Bring agility and efficiency to your support operations with the top-rated Service Desk Suite. Agiloft Service Desk suite offers fully-integrated applications to help IT teams get complete, 360-degree control over every process. It includes customer support, RMA management, IT ticketing system, internal help desk, asse...

Give customers what they want, quick and easy resolutions to their issues. AIHelp helps you provide personalized support when and where they need it, so customers stay happy and satisfied. AIHelp enables you customize your support and configure any workflow, the software is powerful enough to handle the most complex bu...

Aisera's next-generation AI Customer Service solution is a proactive, personalized, and predictive Conversational AI and RPA solution that is purpose-built to automate repetitive requests, tasks, and workflows. Customer requests range from responding to information requests to providing answers to simple tasks to auton...

Alcea HelpDesk gives organizations a competitive advantage by facilitating faster response times, increasing productivity, and ensuring that reported issues are being looked after. Alcea HelpDesk is an all-in-one tracking platform to give your organization the ability to provide faster response times, increase producti...

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships betwee...

Leverage customer interactions across their preferred communication channels. Make most of your agents’ productivity by enabling them to engage in multiple interactions simultaneously. Grow your business faster by building lasting relationships with your customers, through every step of the customer journey. Leverage c...

No one has to hunt around for information, whom to contact to report a device fault, a system crash or to request an equipment. Employees can contact the Service Desk either through the self-service portal or directly via Teams or Outlook. Get the full Service Desk experience without ever having to leave Microsoft Outl...

Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar. Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing...

Anakage End User Support Automation platform for IT Service Desk provides multi pronged approach to reduce support tickets at source, proactive resolution of tickets before user notices it, maintain compliance and automate your high volume processes. With our Cobots we empower users to solve their machine and applicati...